What should I do if I have been charged twice for the same order?

Uzoukwu Gift

Last Update un an în urmă

If you have been charged twice for the same order, you can contact FMT Customer Support for assistance in resolving the issue. We can be reached through the Live Chat.

Please provide the following information to FMT Customer Support when reporting a double charge:


• Your name and email address used in placing the order.


• Purchase date and Order number.


• Details of the double charge (amount, date, and transaction number)


If necessary, FMT Customer Support will help you arrange for a refund and help you resolve the issue.


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