What do I do if my payment is declined?

Uzoukwu Gift

Last Update há um ano

If your payment is declined, you can check the following to resolve the issue:

• Verify the correctness and spelling of the billing information you supplied.


• Verify if your card has any restrictions, such as a daily spending limit.


• Make sure there is sufficient money on your credit card or in your bank account.


• Ensure that your card is still active and not expired.



You can use our live chat feature to get help if you've done the above and your payment is still being declined.

Note: For a quicker resolution, it is advised to save the details of the error message that displays during the declined transaction and send them to FMT Customer Support.

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